Pilot and Commercial Plans

Evaluation and controlled-pilot access only. Pricing, volumes, support and regulated provider charges are agreed individually after scope and contract review.

Beta Evaluation

For portal, workflow and API evaluation using non-production data.

By agreement

Agreed evaluation limit
Client Portal access
Email support (business hours)
Basic workflow reporting
Orchida exchange not yet included

Request Access

Controlled Pilot

For named design partners after a signed pilot agreement and approved test plan.

Scoped proposal

Contracted pilot limit
Full REST API access
Webhook subscriptions
Named pilot support
Advanced reporting & audit trail
Multi-user team access (up to 10)
Custom branding

Request Access

Enterprise Design Partner

Indicative future package for organizations requiring separately contracted support and service levels.

Custom scope

Volume agreed in writing
Dedicated account manager
Future SLA subject to production approval
Advisory & onboarding support
SSO integration
Provider routing subject to Orchida contract
Dedicated infrastructure options

Request Access

Programme Boundaries

Capability	Beta	Pilot	Design Partner
Document limit	Agreed	Contracted	Contracted
API Access
Webhooks
Portal Access
Regulated Orchida Exchange	Not live	Not live	Not live
Audit Trail	Basic	Full	Full
Support	Evaluation	Named pilot	Contracted
Team Members	Agreed	Agreed	Contracted
Custom Branding
Production SLA	None	None	Subject to production approval
SSO Integration